Frequently Asked Questions (FAQ)

Q. What types of products do you sell?
A. At PCY Digital Sdn Bhd, we specialize in offering a diverse range of products catering to the gaming community. From in-game credits and virtual currencies to exclusive top-up packages, we ensure a seamless and secure experience for gamers. Our commitment to excellence and collaboration with leading publishers allows us to provide the latest and most sought-after gaming products.
Q. How can I place an order?
A. To place an order on our gaming top-up website, the process is straightforward and user-friendly. Start by choosing the game you wish to top up from our extensive selection. Once you've made your selection, enter the necessary information, such as your Player ID or game username, to ensure that the top-up is accurately applied to your account. After that, choose the top-up amount or denomination that best suits your needs.Proceed to add your selection to your shopping cart, and when you're ready, move on to the checkout stage. At checkout, you'll have the option to choose 'Internet Banking' as your preferred payment method.
Q. How do I contact customer support??
A. Contacting customer support at PCY Digital Sdn Bhd for your GamePoint Topup needs is quick and easy. Our dedicated support team is committed to providing assistance and ensuring your gaming experience is seamless. Should you have any inquiries, encounter issues with your top-up, or simply seek guidance, reach out to our customer support through the provided contact channels. We offer prompt and reliable assistance to address your concerns and keep your gaming journey enjoyable.
Q. What is your cancellation policy?
A. If you need to cancel an order, please contact our customer support as soon as possible.
Q. Is it safe to make transactions on PCY Digital Sdn Bhd?
A. Yes, PCY Digital Sdn Bhd prioritizes the security of your transactions. Our platform employs robust encryption and security measures to ensure a safe and protected environment for all your gaming top-up needs.
Q. What games are supported by PCY Digital Sdn Bhd?
A. PCY Digital Sdn Bhd supports a wide range of popular games across various genres. From mobile games to online multiplayer experiences, our platform offers top-up solutions for many leading titles.
Q. Are there any promotions or discounts available?
A. PCY Digital Sdn Bhd frequently offers promotions and discounts on various gaming products. Stay tuned to our website and social media channels for the latest updates on special offers and exclusive deals.